Building long-term partnerships for WordPress development services
I’m not a fan of one-and-done project work.
With our clients here at 397digital I’ve focused for YEARS on building long-term relationships instead of trying to maximize profit on every single project.
Often when I talk to some people about our business model (like other devs or entrepreneurs) they get confused or suggest doing things differently than what we’re doing currently.
While our exact pricing model and structure have evolved a few times, the general concept has remained solid for the past 5 to 6 years:
Do great work, at fair prices, to build long-term partnerships with everyone that we work with.
We’re not aiming to do massive projects and then disappear.
By building what started as just my own consulting career (and now the business like this), we have clients who learn to lean on us for the long haul.
This has led to us keeping clients around for many years.
We’re currently building WordPress sites and performing support and maintenance requests for 3 accounts that go back to 2018, before we were even officially operating at a company like we are now.