Long-term client relationships are the backbone of a successful agency
Long-term client relationships are the backbone of a successful agency.
I’m proud that we’ve had numerous clients stick with us after initial branding or site design & development projects for many years.
Our longest running client is at 17 years now (actually one of the very FIRST clients I ever had when I moved to Atlanta and started freelancing as a 18 year old).
While we’re definitely aiming to bring on new clients this year and beyond, we’re never going to lose site of keeping our existing ones happy.
Client retention is KEY.